Kusak Terms and Policies

PRIVACY POLICY
We respect your privacy. We will never give away, sell or rent your personal information.

In order to process your order we collect the following: name, shipping/billing address, email address, phone number, credit/debit card information. This Privacy Policy governs the manner in which Kusak Cut Glass Works collects, uses, maintains and discloses information collected from users (each, a "User") of the Kusak Cut Glass Works website. This privacy policy applies to the Site and all products offered by Kusak Cut Glass Works.

PERSONAL IDENTIFICATION INFORMATION
Kusak Cut Glass Works may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the Site, register on the Site, responds to a survey, subscribes to the newsletter and in connection with other activities, services and features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number Users may however, visit our Site Anonymously.

Kusak Cut Glass Works collect personal identification information for Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities.

Client records are regarded as confidential and therefore will not be divulged to any third party unless legally required to do so by law or per the terms of the Privacy Policy. Kusak Cut Glass Works will not sell, share or rent your  personal information to any third party, or us your email address for unsolicited mail.

SHIPPING POLICY U.S.
Ground Shipping: Orders received by 3:30 PST will be processed in 2 business days*
Delivery in 0 to 10 business days after processing.
Sales Tax will be charged to orders which have a Washington State shipping address. Sales tax will be added to these orders at the time of checkout.

* Excluding weather delays and other delays not in Kusak Cut Glass Works control. Business Day is Monday through Friday 9am to 4pm PST.

TERMS OF USE
Please read the following terms of use carefully before using our website, KusakCutGlassWorks.com. If you do not agree to these terms and conditions, please do not use our site. By using or accessing our site or services you signify that you have read and understand and agree to be bound by these terms.

By using our Site you also represent that you are at least 18 year old, or you are at least the minimum legal age to enter into a contract in the jurisdiction in which you are suing the site. In addition, when you use any current or future version of the Site, you also will be subject to the Terms of Use as stated herein.

INTELLECTUAL PROPERTY
All content on this site such as  digital downloads, data compilation and software, is the property of Kusak Cut Glass Works or its content suppliers and protected by United States and international copyright laws. The Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold visited or otherwise exploited for any commercial purpose without express consent of Kusak Cut Glass Works. All rights in the product names, company names, trade names,  product packaging, trade dress and  designs of all Kusak Cut Glass Works are protected from reproduction, imitation dilution or confusing or misleading uses under nation and international trademark and copyright laws. The use or misuse of these trademarks or any material, is expressly prohibited.

PRODUCT INFORMATION
Kusak Cut Glass Works attempts to be as accurate as possible in describing its products. If a product offered by Kusak Cut Glass Works itself is not as described, your sole remedy is to return it in a new, unused condition. The prices displayed on this Site are quoted in US Dollars.

DISCLAIMER OF WARRANTIES
Unless otherwise specified, the Site is presented solely for the purpose of providing information and materials related to Kusak Cut Glass Works  business and product lines which are distributed world-wide. This Site is controlled and maintained by Kusak Cut Glass Works from its business operation in Seattle Washington. You understand you obtain content, products or services through the Site at your own discretion and risk and are responsible for your compliance with local laws when applicable.

LIMITATION OF LIABILITY
In an event shall Kusak Cut Glass Works, it directors members, employees or agents be liable for any direct, special , indirect or consequential damages for any other damages of an kind, including  but not limited to lose of use, loss of a product so as loss of data whether in action in contract, tort (including but not limited to negligence) or otherwise arising out of or any way connected to the use of or inability to use the complete Site.

KUSAK CUT GLASS WARRANTY POLICY
KUSAK CUT GLASS WORKS, crystal products are made with the highest quality standards and we proudly stand behind the quality, craftsmanship and performance of our products. If any products due to material or workmanship are defective, we will gladly offer replacement. Please remember your contents are your responsibility and we do not cover shipping and handling.

For replacement for breakage due to shipping or quality of product please do the following:

 

      1 Take a photograph of the problem.

    2 Describe the problem in detail via email.

One of our personnel will contact you within 48 hours of your email or on the Monday following, if it is a weekend.

APPLICABLE LAWS AND VENUE
These Terms and your use of the Sites will be governed by and construed in accordance with the laws of the State of Washington, applicable to agreements made and to  entirely performed within the State of Washington, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Terms of Use shall  be filed only in the state and federal courts located in King County, Washington and you hereby irrevocable and unconditionally consent and submit to the exclusive jursidiction of such courts over any suit, action or proceeding arising out of these Terms of Use.

TERMINATION
Notwithstanding any of these Terms, Kusak Cut Glass Works reserves the right, without notice and its sole discretion to terminate your right to use the Site, or any portion of the Site, and to block or prevent your future access to and use of the Site or any portion of the Site.

CONTACTING US
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

 

Kusak Cut Glass Works
3105 South Bayview, Seattle
WA 98144 USA
Contact us via online form: